CALGARY MSP SERVICES

Managed IT That Actually
Understands Your Industry

Most MSPs offer generic helpdesk. ThreeShield brings CISSP/CISA-certified security expertise, Lavawall® real-time monitoring, and deep knowledge of healthcare and accounting firm requirements — all from a Calgary team that picks up the phone.

200+ Findings per audit vs. competitors' <5
CISSP
CISA
Certified oversight on every engagement
24/7 Lavawall® monitoring never sleeps
Local Calgary team — no offshore escalation

Why Generic MSPs Fail Healthcare & Accounting

Your industry has specific compliance, data handling, and risk requirements that a break-fix shop was never designed to handle.

What Generic MSPs Offer

  • Remote helpdesk staffed offshore
  • Patch Windows — ignore 2,000+ third-party apps
  • No knowledge of HIPAA, Alberta HIA, or CPA requirements
  • Reactive: you call them after something breaks
  • Security is an add-on upsell, not core
  • No audit trail for compliance evidence
  • One-size-fits-all tooling

What ThreeShield Provides

  • Calgary-based Tier 3 engineers answer directly
  • Lavawall® patches 2,000+ apps — Windows, Mac, Linux
  • Deep expertise in healthcare and accounting compliance requirements
  • Proactive: we detect and resolve before you notice
  • Security is the foundation, not an upsell
  • Continuous compliance evidence collection built in
  • Tailored stacks for PHI environments and financial data

What's Included in ThreeShield Managed IT

Everything your lean IT environment needs — monitored, patched, secured, and documented.

🖥️

Endpoint Management

Full lifecycle management of Windows, Mac, and Linux devices. Automated patching of the OS plus 2,000+ applications via Lavawall® — including the niche software your industry actually uses.

☁️

Microsoft 365 & Entra ID

Deployment, hardening, and continuous monitoring of M365 and Entra ID. Lavawall® detects configuration drift, impossible logins, MFA gaps, and license waste in real time.

🔐

Identity & Access Management

Privileged access controls, MFA enforcement, conditional access policies, and Entra ID P2 features like Identity Protection and Privileged Identity Management.

📡

Network & Perimeter Security

Firewall management, DNS filtering, VPN provisioning, and Cloudflare-based web protection. Network segmentation for PHI environments and financial data isolation.

🦠

Threat Detection & Response

Sophos MDR integration, Lavawall® breach detection, and Akira ransomware hunting. We don't just alert — we respond. CISSP-backed triage on every confirmed incident.

📋

Compliance Evidence Collection

Automated GRC evidence collection mapped to your applicable framework — Alberta HIA, HIPAA, CPA Canada, or CIS Controls. Audit-ready documentation, not manual screenshots.

💾

Backup & Business Continuity

Immutable, tested backups with documented RTO/RPO targets. Ransomware-resilient architecture. We verify restores — not just confirm backups ran.

📞

Tier 1–3 Support Desk

Local Calgary team for Tier 1–3 support. No scripts, no overseas escalation. Your staff talks to the same people who manage your security — context built in.

📊

Monthly Security Reports

LLM-generated, human-reviewed security reports from Lavawall® covering patch status, threat detections, compliance posture, and recommended priorities. Board-ready format available.

Built for Calgary's Most Regulated Industries

🏥

Healthcare Organizations

From Primary Care Networks to pharmacy groups to health tech companies, we understand the intersection of PHI data handling, clinical workflows, and Alberta HIA / HIPAA requirements.

  • Alberta Health Information Act compliance
  • PHI-segmented network architecture
  • Clinical software compatibility (EMR, PACS, pharmacy platforms)
  • Breach notification readiness
  • Healthcare cloud security (M365, Azure, AWS)
Healthcare IT Details →
📊

Accounting Firms

CPA firms hold extraordinarily sensitive financial data. Clients include Ernst & Young, Deloitte, KPMG, and Collins Barrow — we understand what protecting that environment actually requires.

  • CPA Canada Cybersecurity Framework alignment
  • Client data isolation and access controls
  • Secure remote access for hybrid teams
  • Engagement file and workflow platform security
  • Cyber insurance documentation support
Accounting Firm Details →

The Technology Stack We Deploy

Purpose-selected tools, not whatever a distributor is promoting this quarter.

Lavawall® Core monitoring, patching & GRC
Microsoft 365 + Entra ID P2 Identity, productivity & collaboration
Sophos MDR Endpoint detection & response
Cloudflare DNS, WAF, Zero Trust & CDN
Datto RMM Remote management & automation
AutoElevate Privileged access management

How Onboarding Works

No multi-month migrations. No surprises. A clear sequence from day one.

01

Discovery & Inventory

We audit your current environment — devices, software, cloud services, access controls, and compliance obligations. You get a written findings report before signing anything.

02

Lavawall® Deployment

Lightweight agents deployed to all endpoints in days, not months. Within 48 hours you have a live security dashboard showing your real exposure — often for the first time.

03

Stack Hardening

We remediate the highest-risk findings first. M365 hardening, MFA gaps, firewall reviews, and backup validation. Documented, prioritized, executed systematically.

04

Compliance Baseline

Lavawall® GRC maps your controls to applicable frameworks. You see exactly where you stand against Alberta HIA, CPA Canada, CIS, or your cyber insurance requirements.

05

Ongoing Managed Services

Monthly reporting, proactive patching, continuous monitoring, and a dedicated contact who knows your environment — not a rotating helpdesk queue.

Common Questions

Internal IT staff are great at keeping operations running, but cybersecurity requires a different skillset and toolset that most organizations can't justify full-time. ThreeShield acts as your Tier 3 security layer — the expertise your IT person calls when something serious happens, backed by Lavawall® monitoring so you catch things before they escalate. Many clients keep their internal IT staff; we enhance, not replace them.

Pricing is per-device and per-user, scoped to your environment after the discovery phase. Lavawall® has no high-watermark billing and no minimums — you pay for what you use. We don't lock clients into multi-year contracts. Our retention comes from delivering results, not from legal obligation.

You get direct access to our on-call escalation line. For Lavawall® clients, many incidents are auto-detected and triaged before you're even aware of them. When human response is needed, you reach a Calgary-based engineer who already has full context on your environment — not someone reading from a script offshore.

Yes. Modern workforces are hybrid by default. We deploy Cloudflare Zero Trust, Entra ID Conditional Access, and Lavawall® device monitoring that works regardless of where staff connect from — home, office, or client sites. Device compliance is enforced at the identity level, not the network perimeter.

Ready for a Managed IT Partner That Actually Gets Security?

Book a no-obligation discovery call. We'll review your current environment and tell you — honestly — where your biggest risks are. No sales pitch, no upsell pressure.

Book Discovery Call

Calgary-based team · (403) 538-5053 · info@threeshield.ca